Month: November 2019

End of Life…Skype for Business

End of Life…Skype for Business

NEWS RELEASE FOR IMMEDIATE RELEASENov. 19, 2019 Contact: Chris Ahwatukee, Arizona – NealABC is reminding businesses utilizing Skype for Business that the end of life for this product will be approaching soon. “We are actively training businesses on Microsoft Teams, the Skype for Business replacement, as it is included in our customer’s Office 365 …

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Happy RThanksgiving from Neal ABC

Thanksgiving Greetings

During the Thanksgiving Holiday it is natural to be introspective and focus on what really matters! As we reflect on our relationships with clients, vendors, and other business associates we find that often we don’t say the simple words “thank you” enough. It is your support, loyalty, and relationship that make our work gratifying and …

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Neal ABC Phoenix custoemr service

Using AI To Augment Customer Service Agents

With digital transformation, you can transition customer service from a cost center to nurturer of brand devotees. Check out this blog for insight on how enlightened organizations use technology and automation to empower knowledge workers to augment and enhance customer experiences.

Improve customer experience with nealabc Phoenix

The Future of Customer Experience: People Plus Technology

Technology can help you increase sales, but at what cost? Improving customer experience is just as important for sales as any kind of transaction automation. Office 365 helps you simplify processes and increase your ability to engage customers, giving them a better experience. NEALABC knows that your business wants to improve customer experience. Let us …

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