I was watching the women’s world cup soccer match between the USA and Japan and marveled at the tremendous teamwork required. Certainly there were great individual performances, however the team dynamic with everyone playing their respective roles was the critical factor.According to ancient methodology and medieval philosophy there are 5 elements that constitute the greater order of things; heavenly bodies, earth, air, fire, and water.
But wait, there is a sixth element little known to the ancients, but almost common place to today’s business leaders. It is the critical nature of teams as the lynchpin to consistently competing and winning.
Although the concept of developing and sustaining a world class performing business unit is considered obvious or even trite, the ability to do is often baffling and frustrating in reality.
If you take the time to peruse the subject literature it is replete with references, books, whitepapers, etc., regarding how to create a winning team. Thus, my humble comments are not intended as the end all, but rather an introspective catalyst for you to think about optimizing teams.
Like so many things in life and business we have a tendency to over complicate things and get immerse into paralysis by analysis!
Here are a few fundamental and time tested tips:
NABC can help you design an organization that cultivates a team based culture and increases the performance of the entire enterprise. Give us a call at 480-229-7800 or email, firstname.lastname@example.org.
We are frequently asked how you keep pace with the ever changing and often frustrating vicissitudes of customer expectations and strategies. This is often humorously followed by statements such as, “if it weren’t for our customers this would be a great business”!Our clients recite a litany of tools they use:
NABC has developed a proprietary and extremely effective simple process called Customer Assessment Process (CAP) which drives to the heart of the issue, that is, what are the trends, concerns, and issues that keep owners, CEO and C level executives awake at night?
The essence of the approach is not to engage customers in specifics regarding your particular goods and services, but rather engage them on a macro business level regarding those problems that are critically impacting their company’s vitality.
The process requires connection with the top level executives at your customers and prospects, which assumes your sales organization can get in front of key decision makers.
As a side bar, this requirement alone generates interesting and profound insights into how a sales organization is connected with the right people for the right reasons. It often drives new strategies and directives for sales professionals.
There are 3-4 questions to ask and a practical process to follow to get appointments with the “shakers and movers” in your market place.
The information you gather will be key in understanding where and why your customers are moving in a certain direction, thus data to consider to adjust or modify your business proposition.
If you are interested in dealing with the elephant in your living room give us a call or email us for a free CAP assessment evaluation.
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