~This was originally posted on a Microsoft blog. We just felt it was too good not to share with you!
Applies to Dynamics 365 for Customer Engagement apps version 9.x
If you're familiar with Microsoft Teams, you know it's the place to manage all your conversations, files, and tools in one team workspace. Create and edit documents right in the app and enjoy instant access to SharePoint, OneNote, Power BI, and now, Dynamics 365 for Customer Engagement.
Dynamics 365 for Microsoft Teams integration enables users to easily work with Dynamics 365 customer information and share files directly from Microsoft Teams. This helps them to be more productive and get work done more effectively.
With the Dynamics 365 for Teams integration, add the Dynamics 365 for Customer Engagement app features that you rely on, to the Teams app you collaborate with. This lets you easily work with Dynamics 365 customer information and share files directly from Microsoft Teams.
Expanding your reach is vital to growing your business. At NEALABC, we know that this isn't easy, that's why we work hard to bring you solutions that will help you along that journey.
Operation Smile provides free surgeries to correct facial deformities for children around the world. The nonprofit wanted to expand the impact of its work to help more children, but it needed better IT tools to support that growth. They adopted Microsoft Office 365 to remove technological barriers and streamline collaboration across geographies.
We want you to have the right tools. Contact us to find out how cloud computing can help your business.
At NEALABC, we know that business isn't just conducted in high-rise buildings, it happens at stores, events, and on the road. That's why it's so important that your business can access a suite of tools that enhances your collaboration and mobility.
Office 365 is designed around facilitating transactions between people and teams. Not eliminating communication but enhancing it so you can reach your full creative potential and share it with the people that matter faster. It's a premium, trusted, and connected experience helping you focus on the most important part of your business--innovation.
Contact us so we can help your organization integrate Office 365.
Allscripts, a leading healthcare software manufacturer, needs to host its applications securely and reliably. At NEALABC, we know that security and reliability can be tough to find today. That's why we're here to help.
In just three weeks, Allscripts lifted and shifted dozens of applications running on 1,000 virtual machines to Azure. With their data backed up by Azure SQL Database, Allscripts is ready for their digital future.
Your business can do the same. If you have any interest in a secure and reliable IT service provider, join with us and Microsoft to bring your organization to the next level.
Mobile-workforce-management company Fleet Complete not only delivered during a recent surge in business, but even after extensive flooding at their Toronto headquarters, their fast-paced business continued seamlessly.
With secure @Microsoft cloud technology, including Microsoft Azure, Teams, and Dynamics 365, the company has experience over 50% YOY growth--despite the threat of disaster.
Does your company have a business continuity and disaster recovery plan in place? NEALABC can help. Contact us to learn more.
Today's sales professionals are often bombarded with information and overburdened with numerous disconnected tools that end up taking more time to use than they supposedly save.
Dynamics 365 for Sales Professional lets sales reps do less with more value by integrating the system into applications they are already using, like Outlook, so they can spend more time focused on their potential customers.
Plus, you can start with the capabilities you need now and add new ones as your business grows. Saving your company money and your sales reps time.
NEALABC can help you get started.
In order to become one of the top 20 shared service organizations in the world, Celestica needed to become one cohesive unit of unified goals, motivated workers, efficient operations, and deep customer relationships.
To achieve these outcomes, Celestica used Dynamics 365 and Power BI. Dynamics 365 provided a single, integrated system throughout their organization and Power BI helped them visualize the results of operations--both within their own company and for their customers.
Arm yourself with the best possible tools and let your business do the rest. There is no telling what you'll achieve. Contact us to learn more.
80% of customers will expect personalized sales by 2020, making it less of a luxury and more of a requirement.
Unfortunately, this is at odds with most business sales structures as 10 people on average are involved with a sales decision. How can customers still receive personalized sales guidance when they are talking with multiple sales reps juggling numerous teams?
Dynamics 365 for Sales Professional tracks all customer interactions so no matter who is talking to them, they can deliver a personal experience, armed with the knowledge they need.
Learn how to tackle this and other challenges in this infographic.
How does Park Place Technologies maintain an 97% customer satisfaction rate? According to them, it's all about building strong, genuine relationships with their customers.
A huge component of this relationship building process is Dynamics 365. By understanding their prospective customers holistically and tracking all past interactions, sales reps can make more confident and meaningful calls to their prospects, increasing the quality and ROI of conversations.
At NEALABC, we want to help you give your sales reps the tools to succeed. Contact us to learn more.
When the pressure is on to hit sales goals, it can be tempting to use short-term or pushy techniques to close deals, but these strategies could leave customers with a bad impression of your business, killing revenue in the long-run.
Potential customers make decisions with their hearts as much as their minds. Therefore, it is important for sales reps to take the time to build personal relationships and understand the needs of their customers. Although it may mean making a larger investment in the beginning, building lasting relationships with customers based on trust benefits everyone.
Learn more about this and other insights for reaching your revenue potential in this E-book.
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NEALABC opened it's corporate Phoenix office in 2002. The founders come from a rich and varied background with more than 100 years of business expertise working in senior management positions. In addition, they have consulted with hundreds of major companies as well as owning and operating several of their own businesses.