~This was originally posted on a Microsoft blog. We just felt it was too good not to share with you!
Applies to Dynamics 365 for Customer Engagement apps version 9.x
If you're familiar with Microsoft Teams, you know it's the place to manage all your conversations, files, and tools in one team workspace. Create and edit documents right in the app and enjoy instant access to SharePoint, OneNote, Power BI, and now, Dynamics 365 for Customer Engagement.
Dynamics 365 for Microsoft Teams integration enables users to easily work with Dynamics 365 customer information and share files directly from Microsoft Teams. This helps them to be more productive and get work done more effectively.
With the Dynamics 365 for Teams integration, add the Dynamics 365 for Customer Engagement app features that you rely on, to the Teams app you collaborate with. This lets you easily work with Dynamics 365 customer information and share files directly from Microsoft Teams.
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