Microsoft Dynamics CRM 2011 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes - along with native Microsoft Office Outlook integration — Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Your Choice Model
On Premise Deploy CRM in-house with Microsoft Dynamics CRM for greater control and flexibility:
- Take advantage of integration with your Microsoft Office productivity applications. Even use your on-premises CRM solution from within Microsoft Office Outlook.
- Achieve seamless integration with your Microsoft server infrastructure or with third-party add-ons tailored to your business.
Microsoft Dynamics CRM Online Centrally manage customer information, boost sales productivity and effectiveness, optimize your marketing campaigns and promotions, increase customer satisfaction and loyalty—in short, experience the power of a full-fledged CRM system delivered online.
| Storage |
5 GB |
| Security-Enhanced Access |
Windows Live ID |
| Clients |
Outlook, Web and Offline |
| Features |
Sales, Service, Marketing, Workflow and System Customization, and Offline Synchronization |
| Customer Support |
Included |
| Training Services |
Included |
| Integration |
Web Services SDK and Offline Data SDK |
| Uptime Service Level Agreement (SLA) |
99.9% uptime |
| Workflows/Custom Entities |
200/300 |
CRM Partner Hosted Leverage the power of the Microsoft Partner Network. Many Microsoft hosted partners offer customized on-demand CRM offerings or vertical solutions based on Microsoft Dynamics CRM.
CONTACT US for a FREE Total Cost Analysis to compare which model is right for your organization. Neal and Associates Business Consultants is a Microsoft partner for your CRM Solutions.
